cleft connection
MEDICINAL & PARENTAL SUPPORT NETWORK AND BRAND
FOR YOU, FOR THEM
Cleft Connection’s mission is to support families navigating cleft care with clarity, compassion, and connection — empowering parents with trusted information, guided resources, and access to coordinated medical teams from birth through every milestone.
SCOPE OF WORK
Brand Strategy
Brand Identity
Advertising
Web Design
Packaging
Copywriting
For parents of a child born with a cleft palate, the early days are filled with uncertainty — and finding reliable support is harder than it should be. Most cleft-centered care brands group cleft lip and cleft palate together, leaving families navigating the palate-specific journey without resources that truly speak to their experience.
The Obstacle
A cleft palate and a cleft lip are distinct conditions with distinct paths — different surgeries, different feeding challenges, different timelines. Parents searching for answers deserve a community and a brand built specifically around that journey, not one where their situation is an afterthought lumped in with a broader diagnosis.
The Read
CleftConnection is a care-oriented, community-driven brand designed specifically for parents of children born with a cleft palate. The brand strikes a balance between bold confidence and genuine warmth — professional enough to be trusted, and human enough to feel like a community. Deliverables all work together to give families the answers and support they need from day one.
The play
Feeding Kit and Personalized Mailer
Front of Informational Pamphlet
Informational Pamphlet Opened
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